Privacy policy

Last updated: January 2026

What we collect

• Account information (name, email, phone) when you register
• Booking details (passenger names, travel dates, preferences)
• Payment metadata (we do not store full card numbers — Stripe handles those)
• Usage data (pages visited, language, currency) via cookies

How we use your data

• To process and confirm your bookings
• To send booking confirmations and travel reminders
• To improve the site and personalise your experience
• To comply with applicable laws and tax requirements

Sharing

We share booking data only with the operators required to fulfil your reservation (airlines, hotels, tour providers). We do not sell your personal data.

Your rights

You can request a copy of your data, correction of inaccuracies, or deletion at any time by emailing privacy@balibestholiday.com.

Cookies

We use cookies to remember your language, currency and login. You can disable them in your browser settings, though some features may not work correctly without them.